Privacy Policy
Last Updated: January 2026
Introduction
At LuxLayer ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information
When you place an order or create an account, we collect:
- Name and contact information (email, phone number)
- Billing and shipping addresses
- Payment information (processed securely through our payment provider)
- Order history and preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website and search terms used
Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send marketing communications (with your consent)
- Improve our products, services, and website experience
- Prevent fraud and enhance security
- Comply with legal obligations
- Analyze website usage and trends
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Companies that help us operate our business (payment processors, shipping carriers, email service providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third parties we work with are contractually obligated to protect your data and use it only for the purposes we specify.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure payment processing through PCI-compliant providers
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
- Secure data storage and backup systems
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another service
- Object: Object to certain processing of your data
To exercise these rights, please contact us at privacy@luxlayer.com
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
- Order information: 7 years (for tax and legal purposes)
- Account information: Until you request deletion
- Marketing data: Until you unsubscribe or request deletion
- Website analytics: Typically 26 months
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Email: privacy@luxlayer.com
Phone: +1 (234) 567-890
Mail:
LuxLayer Design Studio
123 Design Street
Creative District, CD 12345
United States
This privacy policy was last updated on January 16, 2026. By using our website and services, you acknowledge that you have read and understood this privacy policy.